Our Partners
I/H/R Research Group
I/H/R Research Group was founded in 1976. Originally located in Orange County, California, I/H/R’s telephone operations were moved to Las Vegas in 1989 in order to take advantage of the abundant skilled labor force in that market.
I/H/R is one of the few CATI facilities founded and run by seasoned research professionals from the analysis side of the industry—people who know research design, data collection, sampling and analysis inside and out. As with Mercury, clients work with principals in the business on every project and, thus, receive the highest level of service and expertise.
I/H/R Research Group maintains a continuous quest for new and better methods in CATI data collection. We were the first data collection company to develop a full series of facilities management software (CATIHelp), which continues to grow and improve. We are also one of the few data collection facilities willing to share ideas and procedures openly with other firms. We are pleased to have hosted supervisory personnel from many other CATI centers, allowing them to experience our hiring, training and day-to-day management procedures firsthand. We also host a semi-annual roundtable meeting with other data collection companies to exchange ideas, solutions
I/H/R Research Group (or its owners) is a member of MRA, AMA, CASRO, AAPOR and CMOR. We adhere to industry-standard best practices for interviewing and sample management.
The partners of I/H/R also own and operate Scientific Telephone Samples (STS), one of the nation’s leading RDD sampling suppliers, and Restaurant Research Associates, a large full-service research and consulting firm specializing in market research for the foodservice and hospitality industries.
Covertmetrics Inc.
Covertmetrics Inc. provides operational intelligence and continuity solutions to organizations around the globe.
Our experience at providing accurate and well supported recommendations to our clients contributes to their success throughout business fluctuations and exogenous events. Our confidential solutions are based on the latest methods of quantitative and qualitative global practices.
At Covertmetrics Inc. we have two practice groups offering services to our clients. Our Intelligence Metrics Group performs market and business intelligence. This includes things like surveys, focus groups, analytical services and advanced statistical modeling.
Our BCP Group offers a product called riskready. riskready identifies business threats, plans for those threats, and enables clients to act appropriately and efficiently during an event. It’s a trademarked & revolutionary approach to helping businesses make intelligent decisions.
At Covertmetrics we set our self apart from others in a few important ways. First, we are experts. We have years of practical and real experience and we continuously update our formal and industry education, learning about the most up- to-date global trends and methods. Second, we are confidential. We don’t discuss who our clients are, what we do for them, or to who we provide services to. Helping our clients make intelligent decisions is based on trust and confidentiality: all from a group with more than a decade in intelligence gathering and planning.
